1. Data Controller
The data controller responsible for your personal information is:
Vayura Global Ventures LLP (SME Doctor)55 Lane-2, Westend Marg, Saket, New Delhi – 110030, IndiaEmail: [email protected]Phone: +91 89295 575992. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
- Name, email address, phone number, and company name submitted via our contact form;
- Details of your business, financial situation, and advisory requirements shared during consultations;
- Documents, financial statements, and business plans shared for the purpose of advisory services;
- Correspondence via email, phone, or other communication channels.
b) Information Collected Automatically
- IP address, browser type, operating system, and device information;
- Pages visited, time spent on pages, and navigation patterns;
- Referring URLs and search terms used to find our website.
c) Information from Third Parties
- Publicly available business information from regulatory filings, company registries, or news sources;
- Referral information from partners or introducers.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide the advisory services you have requested;
- To assess your business needs and prepare proposals, reports, and recommendations;
- To communicate with you about your engagement, including updates and deliverables;
- To send relevant insights, articles, and updates (with your consent, and you may opt out at any time);
- To comply with legal and regulatory obligations;
- To improve our website, services, and client experience;
- To protect the rights, property, and safety of the Firm and its clients.
We will not use your personal information for any purpose incompatible with the purposes stated above without your prior consent.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Contractual necessity — to perform advisory services you have engaged us for;
- Legitimate interests — to operate and improve our business, prevent fraud, and maintain security;
- Consent — for marketing communications and non-essential cookies;
- Legal obligation — to comply with applicable laws and regulations.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the duration of any engagement and for a period of seven (7) years thereafter to comply with legal, tax, and regulatory obligations.
Information collected through the website contact form is retained for a period of three (3) years from the date of collection, unless an engagement is initiated, in which case the longer retention period applies.
Diagnostic assessment responses and the resulting report (including your name, company, role, email address, and all question answers) are retained for a period of three (3) years from the date of submission. This retention period allows us to track business readiness progress over time, provide follow-up advisory, and comply with our internal quality-assurance obligations. If an advisory engagement is initiated following a diagnostic, the longer seven-year retention period applies to all related records.
Upon expiry of the applicable retention period, personal information will be securely deleted or anonymised so that it can no longer be attributed to an identified individual.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure storage practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you as required by applicable law.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Right of access — to obtain a copy of the personal information we hold about you;
- Right to rectification — to correct inaccurate or incomplete information;
- Right to erasure — to request deletion of your information where no longer necessary;
- Right to restriction — to request that we limit processing in certain circumstances;
- Right to object — to object to processing based on legitimate interests or for direct marketing;
- Right to withdraw consent — where processing is based on consent, to withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within thirty (30) days.
10. Third-Party Links
This website may contain links to third-party websites, including government portals, regulatory bodies, and industry resources. These links are provided for your convenience only. The Firm has no control over the content or privacy practices of third-party websites and accepts no responsibility for them.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Material changes will be communicated to existing clients via email where reasonably practicable.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our designated privacy contact:
Vayura Global Ventures LLP (SME Doctor)Attn: Privacy & Data Protection55 Lane-2, Westend Marg, Saket, New Delhi – 110030, IndiaEmail: [email protected]Phone: +91 89295 57599